American Airlines and United Airlines have resumed flights following a significant global IT outage that disrupted operations across multiple airlines. The outage, which began early in the morning, affected flight scheduling, check-in processes, and other essential systems, leading to widespread delays and cancellations.
American Airlines, one of the major carriers hit by the IT issue, had to halt flights temporarily as the company worked to resolve the system problems. Travelers faced long lines at check-in counters and at security checkpoints due to the disruption. The airline communicated through social media and its website, advising passengers to check their flight status before heading to the airport.
United Airlines experienced similar issues, with its flights grounded during the peak of the outage. The airline’s IT systems, critical for managing bookings, boarding, and flight tracking, were affected, causing a cascade of operational challenges. United also used its digital platforms to keep passengers informed and advised them to monitor their flights for updates.
The root cause of the IT outage is still under investigation, but initial reports suggest that it was related to a malfunction in a third-party system used by airlines worldwide. Recovery efforts included manual handling of flight operations and coordination with airport authorities to manage the backlog of travelers.
As of now, both American and United have gradually restored normal operations. They are working to clear any remaining delays and assist passengers who were impacted by the disruptions. The airlines have issued apologies for the inconvenience and are offering support to affected travelers, including rebooking options and compensation for significant delays.